Q.&.A

HOW LONG DOES IT TAKE ONCE MY PACKAGE HAS BEEN ORDERED TO BE SHIPPED:

FOR ORDERS PRINTED OR STORED IN EUROPE: WHEN THEY ARE MARKED AS 'IN TRANSIT', DELIVERY TAKES BETWEEN 5 TO 15 WORKING DAYS WITHIN THE EUROPEAN ZONE, AND 15 TO 25 WORKING DAYS OUTSIDE OF THIS ZONE. IN THE CASE OF PRE-ORDERS, AN ADDITIONAL 5 TO 10 DAYS SHOULD BE ADDED TO THE USUAL DELIVERY TIME.

FOR ORDERS PRINTED OR STORED IN THE UNITED STATES: WHEN THEY ARE MARKED AS 'IN TRANSIT', DELIVERY TAKES BETWEEN 5 TO 15 WORKING DAYS WITHIN THE US, AND 15 TO 25 WORKING DAYS INTERNATIONALLY. IN THE CASE OF PRE-ORDERS, AN ADDITIONAL 5 TO 10 DAYS SHOULD BE ADDED TO THE STANDARD DELIVERY TIME.

HOW THE T-SHIRTS ARE PRINTED:

ALL T-SHIRTS ARE PRINTED USING EITHER SIX-COLOUR SILK SCREEN PRINTING OR HIGH-QUALITY DIRECT-TO-GARMENT (DTG) PRINTING. WE CHOOSE THE BEST METHOD TO ENSURE THAT EACH T-SHIRT HAS LONG-LASTING DURABILITY OVER TIME!
IF YOU WANT TO RESELL THEM LATER, OR WEAR THEM IN 20 YEARS, THEY WILL NOT LOSE ANY OF THEIR COLOURS. (AS LONG AS YOU TAKE GOOD CARE OF THEM, OF COURSE!)

WHAT CURRENCY DO YOU ACCEPT:

WE ACCEPT ALL CURRENCIES. WHEN AN ORDER IS PAID FOR WITH PAYPAL OR A CREDIT CARD YOUR BANK WILL CONVERT IT TO EURO AUTOMATICALLY.

DOES DANSHI ZEN SHIP TO MY COUNTRY:

WE SHIP EVERYWHERE ON EARTH. IF YOUR COUNTRY IS NOT AVAILABLE, SEND US A MESSAGE AND WE WILL ADD YOUR COUNTRY TO OUR SHIPPING COUNTRIES! 95% OF OUR CUSTOMERS ARE LOCATED OUTSIDE OF BELGIUM. PLEASE ENTER YOUR ADDRESS IN THE LATIN ALPHABET (A-Z).

CAN I RETURN MY ORDER OR EXCHANGE SIZE:

WE STRIVE TO ENSURE YOU ARE FULLY SATISFIED WITH YOUR ORDER. IF THERE IS AN ERROR OR DEFECT ON OUR PART, YOU ARE WELCOME TO REQUEST A RETURN OR EXCHANGE BY CONTACTING US WITHIN 24 HOURS OF RECEIVING YOUR ITEM.

FOR SIZE EXCHANGES, IF YOU MADE AN ERROR WHEN PLACING YOUR ORDER, PLEASE REACH OUT TO US WITHIN 6 HOURS SO WE CAN ADJUST YOUR ORDER.

IF YOU'D LIKE TO REQUEST A SIZE EXCHANGE AFTER RECEIVING YOUR ITEM, KINDLY CONTACT US WITHIN 24 HOURS OF DELIVERY. IF THE SIZE AND MODEL ARE STILL AVAILABLE, WE WILL HAPPILY ARRANGE THE EXCHANGE. IN THIS CASE, THE ITEM WILL NEED TO BE RETURNED AT YOUR OWN EXPENSE, AND A SMALL FEE WILL APPLY FOR THE DELIVERY OF THE NEW ITEM.

PLEASE NOTE THAT ONCE YOUR ORDER IS IN TRANSIT, WE ARE UNABLE TO OFFER REFUNDS.

FOR ANY REQUESTS, PLEASE CONTACT US VIA EMAIL AT DANSHIZEN.INFO@GMAIL.COM OR THROUGH OUR INSTAGRAM PAGE @DANSHIZEN, MENTIONING THE ITEM, ORDER NUMBER, AND THE REQUEST YOU WISH TO MAKE. THANK YOU FOR YOUR UNDERSTANDING AND FOR BEING A VALUED CUSTOMER!

WHERE IS DANSHI ZEN LOCATED:

BRUSSELS, BELGIUM, EU

SOCIAL MEDIA:

INSTA/TWITTER/FACEBOOK: DANSHIZEN